Shipping policy

Shipping is via USPS or UPS within the US and most other countries. Delivery times vary and are not guaranteed.

Every item shipped is fully insured and has a tracking number with delivery confirmation.

For a guaranteed or expedited delivery date, or for any specific shipping requests, please contact Sally to arrange.

International customers are responsible for any customs fees levied by a foreign government. Customs processing may also cause delays in delivery time, so please plan accordingly.

Large hats going abroad must ship via USPS International Priority Mail. Because of new USPS regulations as of January 2016, large hats can no longer be shipped via International First Class. The package size exceeds the maximum length + girth allowed.

• Hats will usually be shipped within 1-3 business days of receiving payment for in-stock purchases.
• Made-to-order or Custom items take 1-4 weeks to complete; a specific date will be provided when your order is placed. Typical turnaround time is 2-3 weeks.
• Rush orders are subject to approval and will incur an additional fee.
• Masks will be shipped within one week; shipping is $8 Flat Rate USPS.